E-mail Program Setup
If you wish to use an e-mail program on your computer to check your campus e-mail (not SquirrelMail, which is a web page, not a normal computer program), you will need to follow the instructions below for your e-mail program. If the program you use is not listed, you should still be able to get it working from the instructions for similar e-mail programs. If you still can not get your e-mail program to send and receive campus mail, simply contact FredNet and we will help.
General E-mail Settings
There are a few settings you need to set up if you have e-mail software (Thunderbird, Outlook, Outlook Express, etc.) on the computer in your room to get it to check and send e-mail from your UWRF account. Since you have a Falcon account username and password you need to put these into the actual e-mail software so that you can check your UWRF e-mail with your e-mail client of choice. If you use our UWRF campus web mail (SquirrelMail), located at webmail.uwrf.edu , you will not need to change anything. Just use your Falcon Account username and password to log in on the SquirrelMail web page . If you have any questions on setting up your e-mail software, we would be happy to help you out. Just contact FredNet.
General Software Settings (usually under the options menu)
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Incoming Mail Server (IMAP)
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Outgoing Mail Server (SMTP)
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Username
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Password
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mail.uwrf.edu
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smtp.uwrf.edu
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Your Falcon Account Username
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Your Falcon Account Password
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Sending E-mail Authentication
All students using an email client (Outlook, Thunderbird, Outlook Express, Eudora etc.) in the halls will need to authenticate with a username and password in order to send email.
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Thunderbird E-mail Configuration
- Tools -> Account Settings
- Click on Outgoing Server (SMTP)
- Server name should be smtp.uwrf.edu
- Check the box next to use name and password.
- Put falcon account username in the text box
- Select a method of authentication and use the corresponding port: SSL port 465 or TLS port 587
- Click OK. Close Thunderbird and re-open it. You should now be able to send email.
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Outlook E-mail Configuration
Typical sending error
"The message could not be sent because it rejected you as the sender. Server response: '530 5.7.0 Authentication required'. (account: 'mail.uwrf.edu', SMTP server: 'smtp.uwrf.edu', error number: 0x800ccc78)". I can receive email just fine, I am only unable to send it. 
- Tools -> Options Mail Setup -> Email Accounts
- View or change existing email accounts
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 Select your UWRF account and click "Change..."  Click on the "More Settings..." button  Check the box next to "My outgoing server (SMTP) requires authentication". Click next to "Log on using" and put in your Falcon Account username and password. Check the box next to Log on using Secure Password Authentication (SPA).  Click on the "Advanced" tab and check the box next to "This server requires an encrypted connection (SSL)". Above that check mark put the port number 465 in the box as shown. Click OK. Click the "Next" button and click "Finish" on the main screen. You should now be able to authenticate and send email.
Outlook Express
 Tools - > Accounts. Double click on your UWRF account or select it and click on the "Properties" button.  Click on the "Servers" tab and click on the box that has "My server requires authentication" next to it. Click on the "Settings" button.  Click next to "Log on using" and put your Falcon Account username and password in. Click the box next to "Log on using Secure Password Authentication". Click OK to finish.  Click on the "Advanced" tab and check the box next to "This server requires a secure connection (SSL)" Above that check mark put the port number 465 in the box as shown. Click OK again. Click Close to get back to the main Outlook Express screen. You should now be able to send authenticated email.
Apple Mail in Mac OS X (10.x.x)
 If you would like to edit a current mail configuration, go to the "Mail" menu and choose "Preferences". 
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Description:
UWRF Email (This can be any name you choose)
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Email Address:
This is your UWRF email address
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Full Name:
Your name as you would like it to appear to your recipients
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Incoming Mail Server:
mail.uwrf.edu
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User Name:
Your assigned 7-digit falcon account or "w" number
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Password:
The same password you use for eSIS and webmail
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Authentication:
Choose "Password"
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User Name:
Your assigned 7-digit falcon account or "w" number.
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Password:
The same password you use for eSIS and webmail.
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You may click "OK" to continue and exit the "Accounts" window. You will be asked to save, click "Save" if you wish to keep the changes. Now you should be able to send and receive email with you UWRF email account in the Apple Mail email client.
Apple Mail - First Time E-mail Account Setup
 If you are setting up a Mail account for the first time follow the subsequent steps. This is the Main Account Setup Screen. You will see this screen the first time setting up Mail. Click "Continue" to move on to the next step.  Even if you currently use Mail you can set up new accounts by going to the "File" and then "Add Account..." menu option. After this step you will follow the same steps that you would if setting up an initial account.  The next screen you see will prompt you for some information about our network and also your account information.  First you will need to set the first drop down menu to the "IMAP" option.  Next fill in the name you would like to call this email account beside "Account Description" and put your name and UWRF email address beside the "Full Name" and "Email Address" fields. Click "Continue" to move on to the next step.  Now you will be prompted for server and user information. Enter "mail.uwrf.edu" in the "Incoming Mail Server" field. The "User Name" and "Password" fields will need to be filled in with your falcon account number and password. These is the same username and password you would use for eSIS and webmail. Remember to use a lowercase "w" in front of your falcon account number.  Click "Continue" to move on to the next step. It may take a minute or two to validate your settings before moving on to the next step. 
- In the "Outgoing Mail Server" field all you want is "smtp.uwrf.edu". If there is anything else in this field make sure it is removed.
- Make sure "Use Authentication" is checked and once again enter your falcon account user name and password into the "User Name" and "Password" Fields.
- Click "Continue" to move on to the next step.
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 If you see this screen you have successfully completed setting up your UWRF email account! Click "Continue" to move on to the next step.  This will be the final screen in the setup. You may create another account for another email account or you can import messages from other email client programs you may have. Click "Done" and you are finished!
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